RETURN & REFUND POLICY

Refund & Return Policy

Thank you for shopping with us! We want you to be satisfied with your purchase. Please review our refund and return policy below.

Returns & Eligibility

• Returns must be requested within 7 days of receiving your order.
• Items must be in their original condition, unworn, unused, and with all original packaging and tags attached.
• Change of mind returns are not accepted.
• Hygiene products (e.g., water bottles, insoles, personal care items, undergarments) cannot be returned for safety reasons.
• Any free gifts included in your order must also be returned if your return is approved.

Return Process

1. Contact our customer support team at likeusessential@gmail.com to request a return.
2. Once approved, you will receive return instructions.
3. After receiving the returned item, we will inspect it. If it meets our return criteria, we will process your refund.
4. Shipping costs are non-refundable. If the return is approved, only the product price will be refunded.

Refund Processing

• Approved refunds will be issued to your original payment method within 14 business days (processing times may vary depending on your bank).
• If the item does not meet our return conditions, we may deny the refund or send it back at your expense.

If you have any questions, feel free to contact us at likeusessential@gmail.com